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Entreprenuer's E-tailing Part 2
By Lynn Tennille
6/1/2009 9:24:00 PM  
Back to e-tailing.....Now the reality of my website is real and it is a work in progress.  And there are many other mediums now on the internet to sell and market my business and its products like Etsy and Facebook as well as Twitter and MySpace.  Not to mention blogs and share sites and the list goes on and on ( I draw the line at two).....and yet there is still the issue of time.  All of the additional e-tailing avenues take time and more importantly.....do they really work?  Well for me at least, they jury is still out.  I've been on Etsy for over a year and only had 2 sales, so in this case, no, it has not been worth the time, but I love the look and feel of Etsy and still want to keep my shop open for now.  And Facebook has been a great place for me to link my blog and upload products that I would normally not put on my website or show off custom orders that customers have designed and I have linked several sales back to my Facebook Sage Saks page.

So now that e-tailing is easier than ever and there are so many different choices, its finding the right avenue.

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Tags: internet, facebook, marketing
Categories: Entrepreneurship
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Happy Holidays...?
By Amy McClure
3/16/2009 7:46:00 AM  
I know, right? What’s with the holiday 2009 talk? As entrepreneurs, thinking ahead is part of our game. It’s become increasingly more important in this economy, but also as a marketing tool we can add to our repertoire of skilz. Yes skilz.

In thinking about my own spending/budgets, I feel like I’m planning for the worst and hoping for the best at every turn, both as a consumer and as a business owner. And this year, I have an added business concern--a kiddo arriving in August. Delighted (thrilled, consumed, scared, take your pick…) as I am, that is usually one of my busiest months in terms of holiday preparation and order-writing for the year. What to do (to keep my sales up or just pay my studio rent)? I know that many of my retailers are hesitant to write orders for delivery next month, much less for the holidays. And consignment is great, but who can afford the overhead for all that inventory to be out at once to every store they would normally sell to?

As I continue to develop my relationships with my retailers, it’s easy to see how we are all in the same boat. Many of us are women, or men who have quite a few women in their daily lives. Sharing my news about baby is exciting for me, and I have gotten several fun responses from my retailers—even gifts! But I’m aware of how this can and will affect their perception of my reliability and want to communicate the priority my business relationships will still have when my little bundle of joy arrives.

A friend of mine who has owned a business for quite sometime suggested that one way I could think ahead is to, in a way, put people on MY schedule. I know how that sounds, but I think the heart of it is clear communication and setting expectations for those who count on their inventory to arrive on time and actually be what they ordered. So based on a lot of conversations with other designers, I plan to (not take credit for these ideas) and:

A.)    Create several ‘packages’ of items for retailers to quickly consider…best-sellers, different price points, range of products, etc. This simplifies and de-clutters the ordering process, especially if you have a lot of products in your line. (this also allows me to prep a lot of back stock for those particular items to make production go smoother later).
B.)    Send out the packaging promo details in late May, offering free shipping and discounts on the packages if orders are placed before July 15th, roughly.
C.)    Clearly state the ship date of holiday orders to begin around October 15th. Early ordering guarantees this ship date.
D.)    Putting an ad in the buyers guides at the August wholesale show I normally do just to keep the brand visible to the buyers who will attend—will contain promo information as well.
E.)    Encouraging hesitant retailers to write "hold" orders. These will not have the added discount or free shipping, but gives them time to come up with items they would like to have, and can move forward with should they decide they have the space/budget to purchase. These require follow-up!

This is in addition to the ordinary marketing items and shows I’m doing. I thought I would share this tactic with you because pregnant or not, I think it sounds like one that could work well for all of us. I hope it helps!

Oh, and here are some helpful links I've been reading lately:
http://www.designspongeonline.com/category/biz-ladies
http://naijaecash.com/a-successful-entrepreneurs-mindset/



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Tags: planning, marketing, entrepreneurship, work life balance
Categories: Entrepreneurship, Designer Connection, Peer-to-Peer
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Economical Entreprenuership
By Amy McClure
2/23/2009 1:27:00 PM  
“Failure’s hard, but success is far more dangerous. If you’re successful at the wrong thing, the mix of praise and money and opportunity can lock you in forever.” –Po Bronson.

As I traveled home from the Rosen show this past week with my husband, it was very easy to want to wallow in the aftermath of what felt a lot like failure. It’s a good thing that he is more of the “Pollyanna” of the two of us and still remains confident in our state of being. I, however, find myself doubting everything from the business to my own creativity, despite even a recent flood of publicity and accolades. The show was dismal for most of the vendors, from what I gathered--most of us doing about a third of what would be normal for this show. There is a little comfort in knowing that I’m not alone with my tattered pride and dismal profits from a week like that. Being that it was my third time to do the show, I really had felt much more prepared for this one, even confident for new accounts and higher revenues, despite the bad economy. As easy as it would be to blame that factor alone, or the Rosen group’s marketing efforts to retailers, or the fact that it DID fall on a holiday weekend, blame doesn’t help me do what I do any better or make any more sales.  At this point, I must admit I’m a little stumped as to what would help. I sense this with many of my artistically inclined business-owner counterparts…and with the retailers themselves in the broader scope.

Of all the hats I wear, the marketing and sales aspect comes the least naturally. It’s my chore of chores that I would much rather delegate to someone else. And though I do have an assistant, this appears to be a problem that goes beyond the general advertising/email blast answer I can pass off as simple ‘task.’ My go-to work harder/faster/stronger tactics seem to only hinder the process of working smarter…and of revisiting research and development. sigh.

Tangibly, I plan on personally emailing my most trusted retailers/artists (the ones who have time for such questions) and asking for feedback on the line/prices/colors, but also on the products being offered themselves. What else are customers looking for, etc? Being in such a boutique-retail market, what are the things that people will still treat themselves/others to in hard times? Should I bundle items to make ordering simpler for retailers, offering a discount on ordering the pkg rather than the heft of picking from all 75 items in the catalog…? Paring down seems to have crept from my personal life into the business, it seems, but I think it can only bring quality bubbling to the top. I want to be successful at the right thing here, and not just stay afloat in this economy, no matter what that means. I think good entrepreneurs have to think responsibly as much as we have to think extravagantly, not shying away from reinvention and redirection.

As a side note, I really treasured the time I had to ‘hang out’ with the other vendors at the ghost town of the show.  I feel like the connections made in such undesirable circumstances have already proved themselves to be extremely beneficial to my own sense of expectation and foresight for the year. And now I have new friends too. Thanks Beth & Greg!

Po Bronson is an author of many things including "What Should I Do with My Life?"


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Tags: entreprenuership, economy, sales, marketing, research, development
Categories: Entrepreneurship
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A First Timer's Recap of Atlanta Gift Mart
By Heather Swanepoel
1/30/2009 2:31:00 PM  
Well we did it.  All 5 days of it.  And it wasn't all that bad!

After every was said and done, it was kind of easy. Now don't get me wrong, the build-up was anything but easy.  But once we were there, everything was set and the doors were open, it was easy.

I learned a few things...
  1. Buyers (most of them anyway) should know what will or will not work in their store, at least by a looks standard.  I had a buyer look around, smell, try & then say "I love your products but the packaging is just too simple, clean & medicinal."  I was thrilled because that is exactly what I want my packaging to be.  Her store was more french country and even if she placed an order, the products probably wouldn't have moved.
  2. Be happy as long as they give your booth a look.  Both good and bad, I was across from a very busy booth.  It was great because traffic was hustling and bustling there, but more often than not people looked at them and then got distracted.  Now, to their advantage, they did have a large corner booth with a toilet (with flowers in it) on the corner.  I found that 100% of the people who didn't look at my booth didn't come in.  But that a small % of the people who did look in, came in.  Because of this, I made sure that we greeted as many people as we could, just to get their attention.  And yes, we did have a few that doubled back to come take a closer look.
  3. Make sure that your booth engages the buyer from all angles.  I had created a banner for the wall that didn't have product on it but once we were there I felt it was just too big so instead I hung our press clippings.  The press clippings didn't grab people and worse, they didn't tell people what we had.
Now I know what you're wondering.  How much money did she make!?!?  I consider it an investment & a learning experience & I feel we faired ok since I hear the going experience for first time exhibitors is to not even make their booth fee.  The Mart Legend is that it take 3 showings to let people know you're serious I can't wait to see what January next year does for us.

And yes, we'll be doing it again in July!

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Tags: trade show materials, trade show components, wholesale show, sales materials, marketing materials
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Only a Few Hours... & Counting - Atlanta's AmericaMart
By Heather Swanepoel
1/9/2009 5:58:00 AM  
Here we are.  The booth is set-up.  The marketing & sales materials are snugly in their boxes in the booth.  And so far, knock on wood, everything has gone as planned. 

A couple of key things that I'm so glad we did...
  1. I did my homework.  I talked with other people who had done the show in the past & listened to what worked & didn't work for them.
  2. Practice run.  For more than a few days (including through a New Year's Eve Party - thank goodness it was for my 3-year-old) our dining room was considered Display Central.  We laid the floor, assembled the fixtures, merchandised them, put up signage...  Then, when it was time to take it all down we put everything we used in a toolbox, packed according to when we would need things (i.e. the floor was the last thing packed since it would be the first thing assembled on site.)
  3. Go early.  If you can that is.  Since we leave not so far away from Atlanta, we started setting-up on Monday.  We were about 80% complete when we went in today, while most everyone else was scurrying around like crazy we were able to take our time, chit chat, eat a good lunch complete our 19% & go home.  All while some booths hadn't even started setting up.
  4. Plan time for last minute things.  This is the last 1% we have to do.  A couple of signs to print.  A metal strip to go on our bare wall to display press clippings, 3 labels that we forgot to bring & 2 spreads that we also forgot.


Here is a quick picture of the booth (taken on a cell phone, since the camera was the only set-up thing we forgot in this whole ordeal.)
Rinse Mart Display

So wish us luck.  We would like to wish luck to a few other designers that we know are going to be there & who advised us, vented with us & befriended us through this process:  Flutterbugs, Freshie & Zero & HollyBeth.


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Tags: trade show materials, trade show components, wholesale show, sales materials, marketing materials
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My Journey into Wholesale Shows - Step Two - Promotional Materials
By Heather Swanepoel
11/28/2008 10:26:00 AM  
Now that I've got my booth figured out (yea right, at least I have a start though!) I needed to figure out what in the world am I going to hand out?

Pre-Show
I'm doing some pre-show marketing, thanks to America's Mart.  They sent me 150 mailing labels (for FREE!!!) of stores that have said they are interested in products in the Body & Soul section.  I'm in the process of designing a postcard that I would love to have in the mail in the next 2 weeks.  I've opted for the oversized postcard & hope it will stand out from the crowd a bit.  I'll be printing them at either VistaPrint or Modern Postcard.  I've used both in the past & have been pleased with the quality & turn-around.  Gotta love the freebies from Vista too.

At the Show
Postcards - to the rescue again! I'm hoping to be able to use a similar design to the Pre-Show postcard at the show to remind people who they saw & that they want to come back.  Pictures are always better!

Sales Fliers
- these are going to promote the show specials.  Not sure what the show special is going to be yet, but I'm sure going to have one.  I'm pretty sure that we'll print these in house (ie on the good 'ole ink jet) since I'm not 100% sure what the special is going to be or how many fliers I'm going to need.

Catalog or Tri-Fold
- I'm not sold on the investment (both time & $) in the catalog, yet.  I need something to highlight my product groups along with a couple of specific products which I think I can obtain through a tri-fold.  But a catalog would be soooo cool!  Either way, the price list will be seperate so that I can use any leftovers for either wholesale or retail.  I'm looking at Print Place which has phenominal pricing on catalogs... which makes me wonder.

Post-Show
I like to think that I was raised well, and if that's the case, Thank You's are always a must!  Postcards or Fold-Overs, probably from Vista Print will do the trick.

This is a great exercise for me to right out my plan to know what I'm doing & to add to the long list of the things left to do.

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Tags: trade show materials, trade show components, wholesale show, sales materials, marketing materials
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So, How Valuable Are Your Business Investments?
By Malene Davis - iram-inal designs
10/23/2008 10:16:00 PM  

One of the brash realities of turning a hobby into a business is found in the amount of work that comes along with building your business, especially if you decide to grow it on a part-time basis. 

The idea is simple: You love your craft.... You're scary good at it.... You know you can do it for a living and be completely satiated with life.  Heck, maybe you can make some good money doing it right away. 

But along with that want, maybe you have kids running around at home, a significant other to take care of, and a demanding boss at the 9-to-5.  Even if life seems to compound itself on your seemingly overwhelmed little shoulders, you can do it all.  Even better, you can do it all very well, if you have a system and a plan.

When I started iram-inal designs in late 2006 with my sister, we were both working full-time jobs.  As I've said before in this blog, we bankrolled our business by investing a few hundred dollars on juried art festivals, which quickly turned in to thousands for further investment.  Although we thought we had the process down-pat (we found a wholesaler from whom to purchase supplies, we got a production schedule in line), we found that as our business continued to grow, everything changed.  Time became less available, money became tighter as we spread our inventory to more locations, and marketing became an important element in helping to establish our brand.

Unfortunately, the truth of the world is that you have to spend money to make money.  Along with that ideal, it's doubly important to remember that your time is your most valuable asset.  You must equate your value with the time you spend to hone and craft your product, including how you forge your brand to the public.  So, the question is, where is it most important to spend the all-mighty dollar in creating your business?

For our business, my sister and I immediately took the plunge and saw the value in investing in every publishing program we could.  Instead of immediately hiring an outside company to do our work for us, we instead familiarized ourselves with how to use them.  Frontpage, Photoshop, and Publisher became our new best friends, and in learning how to use their applications, saved us a lot of money in the long run.  Our website, brochures, flyers, and catalogs were initially - and still are - all created by us.  The bottom line: Knowledge is Power.  If we cannot find someone to do exactly what we want for our marketing (even in the future), we have the wherewithal to do it ourselves.  And that ability in itself is irreplaceable.  

It is true that as you continue to grow, and your time becomes even more limited, you must take a step away from doing everything for your business and entrust your marketing, website, and other important aspects of your business to field professionals.  But until you reach that point, purchasing programs like those named above is an investment and step I highly recommend.  For us, learning how to use these programs was a trial-by-fire process, but saved us tens of thousands of dollars up front.

As our business continues to rapidly grow, we are beginning to craft relationships with field professionals, such as graphic designers and web builders, so that when we're ready, we'll call on them to take away this portion of our existing duties.  In the end, until we get to that point, we feel safe and strong knowing that we are sisters who can do it for ourselves.

Until next time, creative people....


 


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Tags: small business, marketing, publishing programs, value, value in business, time management
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Hello, my name is Heather and I'm an addict
By Heather Swanepoel
9/26/2008 8:32:00 AM  
They say that the first step to recovery is admitting that you have a problem.  I have a problem.  As you would at any meeting for addicts, I feel I should introduce myself & share a little bit of my history.

My name is Heather.  I am the founder & formulator of Rinse Bath & Body which was founded in 2003 after a need for a creative outlet turned into something huge.  Before Rinse, I worked for a small business & a big corporation which created & fed my addiction.  For the small business I toured the country for Nintendo promoting the Pokemon Gameboy game (yes, I got paid to play video games.)  In the corporate world I toured the country working with national sponsors for Supercross (yes, I got to hang out with dirt bikes & fun sponsors like Anheuser Busch, EA Sports, THQ...)

My addiction is not traveling (although I LOVE to get away whenever I can.)  It is the event part of my past that I can't get enough of.  There is nothing like hearing the roar of a crowd, meeting your fans, launching new products...

Although the scale of my events have now changed (craft shows & markets rather than professional football & baseball stadiums with 40,000+ screaming fans) I still get that feeling.  The butterflies in the stomach.  The anxiety building as we approach the venue.  The high from meeting my fans (and the people who have never seen me or Rinse.)

Rinse at a ShowBecause of everything mentioned above and more, I just can't get enough!  Let's see, to date I have 15 markets/shows confirmed between now & December 18.  For those keeping score at home, that's 12 weeks with a holiday & a week off thrown in there.  And note, I said confirmed.  I have a few other shows that I'm waiting to hear back from, so that number still can, and probably will go up.

You're probably asking yourself, why should you care about my addiction?.?.  Because through the Bee Blog I'm going to share what I know about what to do, what not to do, where not to go, how to find where to go, what to bring & what to do if you forget what you're supposed to bring at home.  In the mean time, here's a little meat for you to chew on until my next installment.

Why Events?
No one can sell my products as well as I can.  I'm not a salesperson.  No means no to me.  I can't pressure anyone.  I couldn't sell ice cubes to eskimos. 

What I can do is talk to visitors about my products.  Not just what they are & what's in them but tell them the story behind them (like it took me 1 1/2 years to formulate my lip balm or that the smell of the Pumpkin Patch soap is the same smell that I used in my 1st ever batch of soap.)  I find that consumers, especially these days, like to have value added to their purchase, even if it's just intellectual value.

I can also show my customers that I still LOVE what I do and have enthusiasm for whatever is around the corner for Rinse.  Chatting & smiling go a long way a confirm that I genuinely do love what I do.  Being enthusiastic & a bit chatty tend to be a good combo for me.  It results in sales, contacts (you never know who you're talking to or who they know,) referrals & wholesale accounts almost everywhere I go.

So far, events have been the key to Rinse's growth.  I've done less than a handful of cold calls for wholesale accounts.  All the others (30+) are either a direct result or a 2nd degree result of a show.  Same thing goes for PR. 

I may not be an official expert, but my addiction has taught me many things, which I'm ecstatic that I'll be able to share.  Now I'm off to find an Events Anonymous meeting.  No, actually I'm going to Orlando to walk a spa show to see if I want to do it next year.  Curses.  I'm never going to kick this habit.

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Tags: craft shows, events, event marketing, craft show guide
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